Charlotte, NC 15 years in business
1-800-233-2982, 704-764-1225

Frequently Asked Questions (FAQs)

Q: What is air duct cleaning?
A: Air duct cleaning involves the thorough cleaning of the HVAC system's ductwork to remove dust, debris, and other contaminants, thus improving indoor air quality and system efficiency.
Q: How often should I get my air ducts cleaned?
A: The frequency of air duct cleaning depends on various factors such as the type of HVAC system, level of indoor air pollution, and the presence of pets or smokers in the household. As a general guideline, it's recommended to have your air ducts inspected and cleaned every 3 to 5 years.
Q: Why is dryer vent cleaning important?
A: Dryer vent cleaning is crucial for preventing fire hazards and improving dryer efficiency. Lint and debris buildup in dryer vents can restrict airflow, leading to overheating and potential fires.
Q: What carpet cleaning options do you offer?
A: We offer a range of carpet cleaning options including steam cleaning, dry cleaning, and eco-friendly cleaning methods. Our professional technicians will assess your carpet type and recommend the most suitable cleaning method for optimal results.
Q: Why is chimney sweep necessary?
A: Chimney sweep involves the removal of creosote, soot, and debris from the chimney to prevent chimney fires and ensure proper ventilation. Regular chimney sweep also helps in maintaining indoor air quality and prolonging the lifespan of your fireplace or heating appliance.
Q: What is mold remediation?
A: Mold remediation is the process of removing mold growth and addressing the underlying moisture issues to prevent future mold growth. Our certified technicians use specialized equipment and techniques to safely and effectively remove mold from affected areas.