Charlotte, NC 15 years in business
1-800-233-2982, 704-764-1225

What They Say About Our Service

They were great! Very professional and helpful.
Constance says March 2, 2019 at 10:40 am
Excellent service! The tech (Fred) showed up on time, was very friendly and worked hard to get my entire HVAC vent system clean and mold free. I upgraded from this groupon because my house has two HVAC systems. The cost was reasonable and he took the time to clean any mess the equipment made as he worked. My vents were really nasty, and I just shined a light through a few of them and I can see shiny metal now. Glad we bought this.
Jay says March 6, 2019 at 7:43 am
A truly exceptional experience! Mr. Fred is a professional of the highest caliber, and should receive a substantial raise. 🙂 I am recommending his service wholeheartedly!
Sabine says March 12, 2019 at 11:05 am
Fred was wonderful; very friendly, professional, and thorough.
Kristen says March 22, 2019 at 5:36 am
Professional, on time, communicative, knowledgeable, friendly. Would use them again.
Nina says March 29, 2019 at 7:44 am
Fred was great. Professional and explained everything. Would highly recommend this company for air duct/dryer vent cleaning.
Mary says April 26, 2019 at 7:45 am
Mr. Fred was EXCELLENT! Thorough, professional, explained everything! I would HIGHLY RECOMMEND this business! Especially Fred! He does a FANTASTIC job. Tropical Green should be very pleased to have you as an employee! Thank you!!!
Vickie says April 29, 2019 at 9:45 am
I was told I had black mold but I am still sceptical if there was mold or “black soot” in my vents. I did some research and the only way to tell the diff is by a test which was not done. My $100 groupon turned into $1320.00. Fred the tech was awesome! I am not sure if it is bait and switch deal or not.
Michael says May 1, 2019 at 7:00 am
Excellent! Fred was great and really got in and cleaned it all out. He went above and beyond and my home is so much fresher and cleaner just hours after. Thank you!
Tanya says May 3, 2019 at 11:45 am
I am very please with David’s work My wife and I both suffer with allergies and we both slept all night. I would pass the word on about Tropical Green Cleaners. David carried himself in very professional manner If I need anything else done I would prefer David.
WILLIAM says May 13, 2019 at 6:46 am
The guy who came Travis, he was an hour late ,didn’t call us to,let us know he was running late, I call to find out. He was professional on his work. Clean the vents. Them he said,to clean another part of the a.c. was 189.00 more. Do notice the Groupon is for one,unit only, we had two units so he only clean one.overall it was good service.i will see,if,I see a change on the quantity of dust .
Miriam says May 27, 2019 at 7:38 am
Very happy with the work!! Great service!!
Judey says June 2, 2019 at 10:46 am
good job !
Gerald says June 9, 2019 at 7:46 am
Fred was amazing! He explained everything that he was doing and really made sure everything was nice and clean. He was very professional. We just bought our home so didn’t know if the vents were ever cleaned, though we did know there was a lot of dust due to having some renovations done. The air in my home is much fresher! Call the local # for better response than 800#.
Belle says June 20, 2019 at 8:47 am
I was extremely pleased with the professionalism and knowledge that the technician Fred had. He explained everything upfront and during the cleaning to help me understand what his ‘findings’ were. I would definitely use this company again~and when I do-I hope Fred is still there!!
Deborah says July 19, 2019 at 5:47 am
Fred N. came to clean our vents and intakes. He was very thorough and talked me through the entire process. He was such a gentleman and was very respectful when moving his equipment around the house (and was mindful that we had indoor cats). I highly recommend requesting Fred for your cleaning needs. I am looking forward to using his services in the future. A++
Renee says July 22, 2019 at 2:47 am
Excellent Deal? Fred was my Tech. He was very thorough and professional! Ask for this guy, you won’t be disappointed. He saved our lives with the mold treatment. He was amazing!! Friendly, knowledgeable and patient. He walked is through the entire process. Please, Please get your vents and system checked. No more headaches, sleeping peacefully at night! Can’t say enough about Fred!Thank you!
George says July 25, 2019 at 7:48 am
The Technician Fred is knowledgeable and very professional . I will recommend him to anybody who wants to use Tropical Green Cleaners.
Jaagbekoenterprise says July 29, 2019 at 7:48 am
I had a thorough cleaning of my ducts and vents for my HVAC system. The office was very responsive to the urgency that I felt to get this job done. The technician, Frederick, was the best! To say that he went above and beyond would be an understatement. I feel very safe and comfortable that the job was done right. I highly recommend this company and, especially, this amazing technician.
Pattie says August 5, 2019 at 7:49 am
My experience with Tropical Green Cleaners was great. Fred was very knowledgable about cleaning the duct work in my home. He completed the job professionally and throughly. Thank you.
Denise says September 21, 2019 at 7:49 am
The Technician Fred is knowledgeable and very professional . I will recommend him to anybody who wants to use Tropical Green Cleaners.
Barbara says September 24, 2019 at 7:49 am
I had my ducks cleaned and their repairman did a great Job. He was courteous and explained what the problem was and what he was going to do to fix it. Fred is an asset to your company.
Frank says October 22, 2019 at 7:50 am
Very thorough and professional..
Miriam says: October 24, 2019 at 7:50 am
Great service, professional, thorough and great customer service. Fred was a pleasure to deal with and he explained the process all the way through. Would recommend them to anyone
Lisa says: November 1, 2019 at 7:51 am
Literally, the best Groupon purchase! They were amazing! My ducts were filthy and the cleaning made all the difference. I loved the company and will definitely use them again in the future!
Meg says: November 12, 2019 at 7:51 am
This is the second time I have used these folks. They are GREAT! I trust them too.
Kelley says: November 20, 2019 at 7:52 am
The guy at did our cleaning was great. He had a lot knowledge about what he was doing. Thanks
Eric says: November 26, 2019 at 7:52 am
Great service. Would recommend
Janet says: December 4, 2019 at 7:53 am
Amazing service! Fred was a great help and very knowledgeable. Highly recommend
Tracey says: December 5, 2019 at 7:53 am
Professional, and did a great job.
Alton says: December 10, 2019 at 7:59 am
Very professional, knows his job.
Guest says: December 16, 2019 at 7:53 am
Very detailed and professional. Did a great job.
Brian says: December 22, 2019 at 7:54 am
Fred did a great job.
Sharon says: January 7, 2020 at 8:33 am
The technician was excellent but it took repeated phone calls to get the Company to call me back and schedule the work. That part took three months!
Guest says: January 12, 2020 at 7:39 am
Very knowledgeable technician! Felt an incredible difference in air quality immediately afterwards!
Sil says: January 14, 2020 at 8:34 am
The teçnician was very knowledgeable and answered all my questions. He did a very thorough job cleaning my ducts and treating for the mold.
Donald says: January 18, 2020 at 8:34 am
Excellent job done. Fred was very honest and found mold in our system. After pricing we decided our families health was worth the upgrade. Fred was clean , fast and was very good explaining what to expect. I have already recommended him and the company to three friends.
Robin says: February 3, 2020 at 8:35 am
I have been trying to reach out to Tropical green LLC for 3 months. They have finally got bck to me. And Mr. Fred is very very knowledgeable. And has a passion for his job. I am very very satisfied With Mr. Fred’s work I know that the Augusta area. Really appreciate him.
Mary says: February 5, 2020 at 8:35 am
Fred was really nice & friendly. He was very thorough & did a very good job.
Christian says: February 24, 2020 at 8:35 am
Fred was very friendly and thorough.
Gordon says: February 25, 2020 at 8:36 am
We had no idea vents needed cleaning until Fred educated us. First time home owners we came from nyc where we spent our lives in apartment buildings. When I saw the Groupon we decided to buy. Fred was so terrific we would want him to come back next time
Diane says: March 4, 2020 at 8:36 am
I was impresssed with the service and how the technican explained to me the action he had to take to clean out the vents, fan motor and housing that was nasty. This was the first time in months that I had a refreshing but hard sleep. I didnt wake up with a stuffed up nose and yucky cough. Being single I never knew, until a friend told me, part of my repiratory problems was my vents. Not only was there pet hair, dust but black mold. Everything is pristine and beautiful.
Louise says: March 16, 2020 at 8:37 am
Superb customer service by Fred. Would use them again and would recommend them to everyone!
Terry says: March 20, 2020 at 8:37 am
Fred was a very good technician. He explained the process throughly. I seemed to always be dusting prior to the cleaning and so far now we are pretty much dust free. It’s wonderful.
Cherie says: April 6, 2020 at 8:37 am
Fred is an excellent service provider. He worked quickly and efficiently and kept us apprised of his progress. He is very personable and easy to work with. I would recommend him without question.
Joe says: May 8, 2020 at 8:38 am
Very professional and very nice. Hardworking!
Silvia says: May 25, 2020 at 8:38 am
Easy to work with. Fred was very friendly.
Susan says: May 25, 2020 at 10:38 am
Fred did a great job and was ever so helpful in explaining the process and how important it is to have clean air in your home.
Sarah says: May 29, 2020 at 8:39 am
Fred was extremely nice and helpful. Very professional. I did end up spending a bit more that I anticipated but it was not because of any high sales pitch. Just needed more that I was aware of.
Faye says: June 12, 2020 at 8:40 am
Fred was a hard worker. He did a great job in cleaning the air ducts.
Carolyn says: June 15, 2020 at 8:40 am
Just had it done and I’m waiting to see if it helps with the dust issue
Blanche says July 15, 2020 at 8:41 am
A true professional; came and clean my dryer vent from years of lint built-up. Instead of inserting a cleaning apparatus from behind the dryer, he went into the attic, disconnected the clogged section of piping, and showed me the fire hazard that was above my head for years. Thanks.
Wyne says: July 23, 2020 at 8:41 am
Fred was a life saver. I suffer with Bronchitus and he did an excellant job of cleaning the vents, duct work, fan motor and all of the duct work system. I get dust free air, now. Thanks again, Fred. david
David says: November 7, 2020 at 8:41 am
Excellent tech who did a fine job
Joe says: November 12, 2020 at 8:42 am
Fred, the technician, was very knowledgeable and worked for over 4 hours cleaning out MOLD from all the ductwork and off of the vent covers. He did a great job. I would highly recommend this company. Ask for FRED!
Pat says: November 24, 2020 at 8:42 am
The work was outstanding. Job well done.
Theodore says: December 3, 2020 at 8:42 am
I was very pleased with the service I received. The technician, Fred N., was very knowledgeable. I definitely recommend this company and Fred.
Tammie says: March 26, 2021 at 8:43 am
WOW!!! Talk about thorough. Fred was a wealth of knowledge. We knew our system was bad but that was an understatement. Fred worked for a solid 7 hours, never took a break and didn’t skip a beat.
Patricia says: March 27, 2021 at 8:43 am
Fred Was very helpful Courteous Explained the process very well and completed the job in timely manner
Vijendra says: April 2, 2021 at 8:44 am
Cleaned better than I expected. Went several feet into each vent with large spinning brush and vacuum. Also helped contain my cats who weren’t wild about having a stranger in the house.
Cee says: April 3, 2021 at 8:44 am
The service was above expectations. Not only did I get my HVAC systems cleaned, but a mold problem was discovered in the upstairs unit and that was taken care of too.
Patricia says: April 4, 2021 at 8:44 am
Fred was friendly and knowledgeable and very good at explaining what he was doing and why. Our home already feels and smells cleaner.
Scott says: April 13, 2021 at 8:45 am
Fred was very thorough and pleasant. Excellent service!!!
Mila says: April 13, 2021 at 8:45 am
Excellent servise! Highly recommend Tropical Green Cleaners!
Terry says: April 15, 2021 at 8:45 am
I kept in touch with Fred till the day I received my service. He explained everything that he was going to do in details. He answered all my concerns. The cleaning took about 1 1/2 hrs. I have breathing issues and can surely feel the difference. Thank you Fred for all you do.
Teresa says: April 26, 2021 at 8:45 am
Very. Nice
Guest says: April 27, 2021 at 8:46 am
Fred was my service man he was wonderful. He explained everything making sure I understood completely. He was kind had extra good manners. Very hard worker. Thank you Fred
Barb says: May 19, 2021 at 8:49 am
Fred was very patient and thorough. He explained every process during each phase so that I’d understand. Thank you!
TAMMY says: June 15, 2021 at 8:49 am
Fred was very polite and thoroughly explained all he suggested I also do. It all sounded reasonable. Fred worked quickly and cleaned up after his job was done.
Christine says: June 25, 2021 at 8:49 am
Incredible service. Obvious problems and practical solutions with specialized equipment.
Shaun says: June 29, 2021 at 8:50 am
The technician was very friendly and helpful.
James says: July 8, 2021 at 8:50 am
The technician did a very good job cleaning our vents and air handler. He was friendly and professional. Took him a little longer to finish but he was trying to get the job done right. Which he did!
Ronald says: July 26, 2021 at 8:51 am
Fred, our service technician, was fantastic! Very knowledgeable and thorough explanation of what is Included and the layout of our system so I fully understood what all was included before he started to ensure our satisfaction and expectations were met. We will definitely be booking him to return for our 2nd system as we wanted to see results first before doing both. Before and after….yuck!!!
Tracy says: July 27, 2021 at 8:52 am
we are very pleased with the service we received and the price was very good. The technician was very cordial and professional. Would recommend them highly. And again the technician was very nice.
Nina says: August 25, 2021 at 8:52 am
Great service! The duct cleaning has made a noticeable difference with the air quality in my home! Definitely will recommend to friends!
Belinda says: September 8, 2021 at 8:53 am
Fred was awesome. He came in did an EXCELLENT JOB and guided me through the entire job. He deserve an incentive award because he was here over 4 hours doing the work of 3 people. He never complain and he continue to answer my questions throughout the entire time. Any additional services he felt I needed he stopped explain it to me and let me decide to do it now or wait another time. The customer service was EVERYTHING! Fred I’m hoping when I need service again you will be the technician that come to my house.
Sonja says: September 21, 2021 at 8:53 am
Even though I ended up spending way more than my Groupon face value, it was worth it. Very knowledgeable. Great experience!
Sherry says: September 21, 2021 at 8:54 am
Fred was a great professional! On time, hard working and thorough.
Jacob says: September 21, 2021 at 8:54 am
Fred was very professional and took his time doing a thorough cleaning. I can literally tell the difference in the air I’m breathing now in comparison to before the system was cleaned. Fred was very knowledgeable and took the extra time to explain the cleaning and the benefits it will provide. I highly recommend using Fred if you would like the job done correct. He even cleaned up after himself.
Guest says: September 23, 2021 at 8:55 am
Fred explained everything and did a fantastic job.
Susan says: October 24, 2021 at 8:55 am
Great Job. Explained Everything. Very Friendly.
Lisa says: October 26, 2021 at 8:55 am
Fred went above & beyond in service & satisfaction!! He was very knowledgeable, walked me through what was needed & it was a lot as I had expected (even providing diagrams & showing me the pieces before & after cleaning) & was so meticulous & detailed even I was highly impressed (I’m about as OCD as they come). I even had a mini melt down & he was so wonderful about the whole thing. I cannot stress how much I recommend this company…just ask for Fred & I guarantee you won’t be disappointed!!
Jessica says: October 28, 2021 at 8:56 am
Fred did an excellent job cleaning our system. It was a lot more expensive than we were planning but all the work he did was actually needed badly. Thanks Fred.
William says: November 8, 2021 at 8:56 am
My sister just bought a new house and I wanted to make sure it was good and clean. Fred came in and cleaned her vents and treated for mold. Her house smells so fresh and her air is clean. Fred is very committed to helping people be healthier by making their living space clean and fresh. Tropical Green Cleaners is lucky to have such a dedicated professional. I highly recommend!
Julie says: November 9, 2021 at 8:56 am
Fred was professional, knowledgeable and compassionate about his work. The air is now healthier inside my home. I wasn’t expecting it to be so expensive after the coupon, but it was issues found, but its worth every penny. Again Fred I really appreciate your services.
Shay says: November 11, 2021 at 8:57 am
Fred from Tropical Green Cleaners was very personable and professional. He explained the maintenance needed on the vents. Will definitely reach out to Tropical Green Cleaners again.
PAMELA says: November 13, 2021 at 8:57 am
Fred was awesome, explained exactly what he was doing, very pleasant. Will recommend him and Tropical Green Cleaners.
Kathryn says: November 21, 2021 at 8:59 am
The service was good. The groupon is only for one system. We have two systems so it was additional for the 2nd system, sanitizing, deodorizing, etc. It was expensive but we feel better knowing everything is now clean.
Linda says: December 6, 2021 at 9:01 am
Fred was fabulous, very knowledgeable. Thank you Fred I woke up breathing better this morning,money well spent. The air seems so much cleaner!
Alicia says: December 7, 2021 at 8:59 am
Mr. Fred did a great job ! Home smells nice after air duct cleaning .
Shameka says: December 12, 2021 at 8:59 am
As far as I know everything was done. The technician explained everything in detail and was very personable.
Kaloua says: December 12, 2021 at 11:00 am
I will say if you wanna get in contact with them it’s best to do so by email. Once Fred the technician got his van fixed and was able to come out he did an excellent job and was very professional with explaining what he was going to do.
JJ says: December 15, 2021 at 9:00 am
Fred was amazing!! Did a fantastic job!
Laura says: December 20, 2021 at 9:02 am
Fred is a great guy and cleared blockage from my new house’s dryer vent along with cleaning and disinfecting my vents. If getting this coupon, however, you want to know three things or you’ll be upset: 1. It’s hard to get the appointment scheduled (leave a message). 2. Early appointments might bump yours. 3. Disinfecting vents, >1 A/C unit, and cleaning over 6’ dryer vents costs MUCH more.
Nate says: April 14, 2022 at 9:02 am
Fred was excellent and very thorough and clean. He is a good salesman as well as many added services but did not feel pressured to purchased them.
Shane says: April 14, 2022 at 9:03 am
Fred was through and took the time to explain to me clearly what he would be doing and why.
Ida says: April 27, 2022 at 9:03 am
I highly recommend this company. The technician was on time and called to tell me he was on his way. He was so nice and knowledgeable. Ask for Fred. My system was really dirty because it had never been cleaned before.. I noticed I have less dust. Very happy and will use again.
Sandra says: May 27, 2022 at 9:04 am
Highly recommend Tropical Green cleaners air duct cleaning service. Fred was very professional & knowledgable about the process step by step to complete the service. We will use this service again..
Wendy says: June 17, 2022 at 9:06 am
fred arrived on time and did an excellent job
Guest says: June 30, 2022 at 9:07 am
Fred was excellent. Explained the procedure and how it works. He was punctual and worked very efficiently. I highly recommend.
Eileen says: July 2, 2022 at 9:07 am
I highly recommend this company! From setting up the appointment to performing the services needed, the communication was thorough and very professional. Fred was very friendly, extremely hardworking, communicated with me throughout the service all the things he was doing, and overall, did an amazing job getting the vents in my house cleaner and the air safer to breathe. A+ all around!
Samantha says: July 15, 2022 at 9:08 am
EXCELLENT!!!! Service was great, technician was professional, polite and very knowledgeable.
Michele says: July 15, 2022 at 9:08 am
Fred was awesome, knowledgeable, and friendly. Work was completed quickly and with high quality. Breathing easy now – thanks Fred and Tropical Green!!
Mitchell says: August 1, 2022 at 9:09 am
Fred was an exemplary example of courtesy, professionalism, respect for my home and the importance of being timely, ability to accurately assess exactly what needed to be done to insure that the HVAC system in my home would be clean, free of dust, mold and any other residue that might affect the health and well being of my family. After his initial inspection, Fred reviewed what he had found and carefully explained the options available, the purpose of each option and the cost. I commend Fred for his thoroughness, kindness and my peace of mind.
Betty says: August 5, 2022 at 9:09 am
Fred was awesome! He educated me so much that I know going into my new house I will have the vents cleaned out in the very beginning! There was no telling what we’ve been breathing in for the last 5yrs and I’m sure the vents were never cleaned with the previous owner. Just gross!
LINKA says: September 20, 2022 at 9:10 am
Fred was GREAT!!!! He was here for HOURS flushing our ducts, etc out and did a way bigger job than anticipated — talked me through every step, worked hard and I’m so thankful for him and this service for cleaning air we breathe in our home daily!! Highly recommend.
Leigh says: October 14, 2022 at 9:10 am
Fred was awesome. Great customer service and he handled all our issues. Definitely recommend
Guest says: November 18, 2022 at 9:10 am
My technician was very thorough. Due to not having this service done in the past, additional cleaning was recommended. I was given the option and chose to get the extra service. This service comes with a 5 year warranty, and so far, all is well. Will use again.
Zekeecee says: December 5, 2022 at 9:11 am
Awesome work and tech explained every detail of the job.
Hope says: January 23, 2023 at 9:11 am
The staff and service was more than I could have hoped for!! Fred was very knowledgeable, efficient and personable. I feel my air ducts are clean and clear and I can breathe without concern about the purity of the air. Great job!
Doris says: February 16, 2023 at 9:11 am
Fred’s work was meticulous and thorough. A huge bonus is that he also has a strong sense of integrity and work ethic, He was very knowledgeable.
Christine says: March 15, 2023 at 9:12 am
Our air conditioning had a lot of mold in it he took care of it
Jennifer says: March 17, 2023 at 9:12 am
I was skeptical when Frederick told me I had a mold problem. Then he went into the attic and brought down this turbine looking thing that was inside my HVAC, it was disgusting. Thick and nasty with mold. Needless to say I became a believer. I had him do the mold remediation and he showed me the turbine thing after he cleaned it and it looked brand new. Awesome job from an awesome man. Thanks Fred
Kelley says: March 25, 2023 at 9:12 am
I can’t remember the last time I have dealt with someone so professional and personable with a true passion for their job and concern for their client. Frederick was superb!!! He was so kind and polite when showing me just how dirty our air duct system truly was. Yikes! I recommend the mold preventative treatment 100% . Thank you Frederick you’re the best! The Salinas family.
Regina says: April 18, 2023 at 9:13 am
The technician name Fred was excellent dealt with every problems. The price was fabulous and now my house can breathe better.
Teresa says: June 29, 2023 at 9:13 am
Where do i start off. FRED in the Charlotte area is awesome. Professional, knowledgeable, and courteous. I have used tropical cleaners before and was happy fred came again. All of my vents were cleaned and i am a happy customer, i will use tropical cleaners again. Ask for fred, you wont regret it
John says: July 12, 2023 at 9:13 am